Skip to content
WhatsApp and moreComing soon

AI customer servicefor your business

Baza learns what you do and replies for you, day and night, then hands you the chats that need you.

See it at work for

View all use cases

A conversation with your restaurant's assistant:

  1. Customer: Hi! Do you have a table for 4 tonight?
  2. Assistant: We do! I can seat you at 7:00 or 8:30 PM. Which suits you?
  3. Customer: 7:00 please. One of us is vegetarian.
  4. Assistant: Noted, there are plenty of vegetarian dishes on the menu. A table for 4 tonight at 7:00 PM. Shall I send it to the team?
  5. Customer: Yes please
  6. Assistant: Sent! The team will confirm it right here.

It passes the booking to the team to confirm: Table for 4 tonight at 7:00 PM, one guest vegetarian.

It answers wherever your customers already write.

No new app for them to download. It replies right where they message you.

Compare plans
Coming soon

WhatsApp

Keep your number. It answers day and night.

Coming soon

Instagram

Your DMs, and replies to the comments you choose.

Coming soon

Gmail

Replies from your own address, in the same thread.

Website widget

A chat button in your colours, on any site.

Chat page

No website? Share a link or print the QR code.

One inbox

Every chat from every channel, in one place.

From hello to handled

It answers in seconds and brings you in when a person is needed.

  1. Teach it once

    Your website, your documents and live prices.

  2. Answers with live details

    It checks stock and prices as it replies, and passes the order on.

  3. Speaks their language

    It replies in the language they write in.

  4. Passes it on, ready to act

    What they want and how to reach them, in one summary for your team.

  5. Brings you in

    When it needs you, you get an alert with the whole chat.

The short version

24/7
answering, nights, Sundays and holidays included
Seconds
for most replies to reach your customer
100
free AI credits to start, with no card
$0.01
a credit after that, and a reply uses about 1.5 credits

Baza is new, so early users talk directly to the people building it. Write to us →